DOCUMENTATION_ARCHIVE

1. Data Controller

The data controller responsible for the processing of personal data collected through this website is expertwebsiteworks, located at C. Santa Maria 42, Madrid, Madrid, Espana. For any questions regarding data processing, you may contact us at [email protected].

2. Data Collection and Purpose

We collect personal data solely for the purpose of executing requested services and maintaining communication with our clients. The types of data collected include:

• Contact information (name, email address, phone number)
• Project specifications and requirements
• Communication records related to service delivery
• Technical data necessary for website development

3. Legal Basis for Processing

Our processing of personal data is based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Performance of a contract (Article 6(1)(b) GDPR)
• Consent provided by the data subject (Article 6(1)(a) GDPR)
• Legitimate interests pursued by the controller (Article 6(1)(f) GDPR)

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Project-related data is retained for a period of 3 years following the completion of services, after which it is securely deleted.

5. Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access (Article 15)
• Right to rectification (Article 16)
• Right to erasure (Article 17)
• Right to restriction of processing (Article 18)
• Right to data portability (Article 20)
• Right to object (Article 21)

6. Data Security

expertwebsiteworks implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies Used

expertwebsiteworks uses only essential cookies required for the proper functioning of the website:

• Session Cookies: Temporary cookies that expire when you close your browser. These are necessary for the website to function properly.
• Preference Cookies: Cookies that remember your settings and preferences, such as your cookie consent choice.

3. Third-Party Cookies

We do not use third-party tracking cookies or advertising cookies. We do not share cookie data with third parties for marketing purposes. The only external service that may set cookies is Google Maps when you interact with the embedded map on our contact page.

4. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from particular sites
• Block all cookies
• Delete all cookies when you close your browser

5. Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. By clicking "IGNITE_BOOSTERS" or continuing to use the website, you consent to the use of essential cookies as described in this policy.

1. General Policy

At expertwebsiteworks, we strive to deliver high-quality web design and development services. Refunds are evaluated on a case-by-case basis according to the project milestones and deliverables completed.

2. Milestone-Based Refunds

Projects are typically structured around milestones. Refunds may be issued for work not yet completed at the time of cancellation:

• Pre-Project Cancellation: Full refund minus any administrative fees (10% of deposit)
• Mid-Project Cancellation: Refund for uncompleted milestones only
• Post-Completion: No refund after final delivery and client acceptance

3. Non-Refundable Services

The following are considered non-refundable once initiated:

• Domain registration fees
• Third-party software licenses
• Completed design work approved by the client
• Hosting setup fees

4. Refund Request Process

To request a refund, contact us at [email protected] with your project details and reason for the refund request. Refund requests are processed within 14 business days of approval. Refunds are issued using the original payment method.

5. Dispute Resolution

In case of a dispute regarding refunds, both parties agree to attempt resolution through good-faith negotiation before pursuing any legal remedies. The applicable law is that of Spain, and any disputes shall be resolved in the courts of Madrid.

1. Acceptance of Terms

By accessing or using the services provided by expertwebsiteworks (C. Santa Maria 42, Madrid, Madrid, Espana), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Scope

expertwebsiteworks provides web design, development, and related digital services as described in individual project proposals. The specific scope, deliverables, and timeline for each project are defined in the corresponding project agreement.

3. Payment Terms

Payment terms are specified in each project agreement. Generally:

• A deposit of 50% is required before work begins
• Remaining balance is due upon project completion
• Late payments may incur a 2% monthly fee
• All prices are in Euros (€) unless otherwise stated

4. Intellectual Property

Upon full payment, the client receives full ownership of all custom-designed elements created specifically for their project. expertwebsiteworks retains the right to display work in portfolio and case studies unless otherwise agreed in writing.

5. Client Responsibilities

The client is responsible for:

• Providing timely feedback and approvals
• Supplying necessary content and materials
• Ensuring they have rights to all provided content
• Maintaining confidentiality of project details

6. Limitation of Liability

expertwebsiteworks shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. This obligation survives the termination of the service agreement.

8. Governing Law

These Terms of Service are governed by the laws of Spain. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

9. Modifications

expertwebsiteworks reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Continued use of our services constitutes acceptance of the modified terms.